AI ChatBot

Multi-provider AI chatbots with streaming responses

Overview

Intelligent chatbot system supporting OpenAI and Anthropic APIs. Configure different chatbots for different page sections with URL pattern matching. Features streaming responses, role-based access control, content awareness, rate limiting, and comprehensive usage analytics.

Design Considerations

UX patterns and visual design notes for this feature:

•Floating widget should not obstruct content - position matters
•Streaming responses feel conversational and responsive
•Typing indicators reduce perceived wait time
•Clear visual distinction between user and bot messages

Key Benefits

What makes this feature stand out:

✓Two AI providers: OpenAI and Anthropic
✓Three display modes: floating, embedded, full-page
✓URL-based chatbot selection
✓Content-aware responses (blog, events)
✓Rate limiting for API cost control
✓Detailed usage analytics dashboard

Technical Note

ChatBotHelper provides all chatbot operations. ChatBot model stores configuration per bot. Analytics tracked daily in chatbot_analytics. Streaming via Server-Sent Events.

Helpers

ChatBotHelper

Models

ChatBotChatBotAnalytics

Database Tables

chatbotchatbot_analytics

Configuration

Config Relationship Legend

⚙ DB overrides params.php🔗 DB related setting📋 DB stores value only

params.php Configuration

Config path: params['chatbot']

params['features']['chatbot'] => trueparams['chatbot']['streaming']['enabled'] => trueparams['chatbot']['defaultProvider'] => 'openai'params['chatbot']['rateLimit']['perHour'] => 20params['chatbot']['rateLimit']['perDay'] => 100

Database Settings (system_setting table)

Key	Type	Description	Relation
`chatbot_enabled`	boolean	Enable chatbot feature globally	⚙
`chatbot_default_provider`	string	Default AI provider (openai/anthropic)	⚙

Note: AI API keys (OpenAI, Anthropic) must be in .env file. Individual chatbot configurations stored in chatbot table.

📅 Event Management Admin Settings Pricing Tables 💰

All Features